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How often do the on-screen images rotate?

Up to 10 images can be supported for on-screen rotation. These transition every 15 seconds. Format is PNG files, and the full specs can be found in our on-boarding checklist: https://www.ukrp.tv/checklist/.

Can you provide population information for coverage areas?

UKRP is unable to provide population figures for broadcast areas/regions. ITV publishes some info for advertisers, which can be found at https://www.itvmedia.co.uk/advertising-on-itv/regional-advertising. Some of our customers have carried out their own approximate population analysis by looking at the last census

Do you offer monthly billing?

Yes. Monthly rolling are our standard terms, so you can terminate by serving one month’s notice to us with no penalty. FYI, our annual plan offers 12 months for the price of 10, should this be a consideration for the

How do I know if my TV can connect to the Internet?

Most modern TVs can connect to the internet, check the settings of the TV and look for ‘Network’ or similar. Also, some TVs come with a sticker that says “Freeview Play Ready”, which means it is definitely able to connect

Can advertising be placed in the images?

Yes. some of our radio customers are funding their presence on UKRP through sponsorship and advertising. This can take the form of banners ads placed within an image, a full-screen ads, of sponsorship logos and/or messages. The key aspects to

Radio station audio stream is not working on UKRP website

Only radio station audio streams in an https (https://url…) format can be played on the UK Radio Portal website. This is a general issue not specific to UKRP, due to Internet browsers moving away from supporting a mix of insecure

What happened to the 5 Scottish regions?

STV Scotland was originally made up of five regions: STV Border (Scotland) STV Central (Edinburgh & East) STV Central (Glasgow & West) STV North (Aberdeen & North) STV North (Dundee & Tayside) Whilst they still “virtually” exist for the purposes

Is the AAC+ audio stream format supported?

Unfortunately, not fully at this time. Whilst some TV’s and set-top boxes can support AAC+. there are a large number which cannot. Therefore, to maintain maximum compatibility, we only support the MP3, (MPEG-1 Layer III), standard.

How often can I change the HD images on the TV screen?

Regional & National radio stations are entitled to update images each month as part of their standard service offering. We appreciate that Community/ Ultra-Local radio stations may not wish to do this so regularly, therefore to keep costs down for

Do you offer any discount if we sign up for 12 months and pay upfront?

Yes. Radio stations signing up for 12 months will be eligible for a 10 months for the price of 12 months discount. Also, channel listing in the Featured category is available for a period of one month to radio stations